Online reputation management
popular sites such as YouTube and facebook?
When you dont really have the time and the patience to sit and look after your reputation online, the best solution becomes consulting a brand reputation manager. And lucky for you, theyre available in abundance.
A dedicated and a good brand reputation managers job is to reccee the internet for new appearances of your brands name on timely basis, and to instantly come up with damage control if any situation gets messed up. He also has to be quick witted with his response, and should known how to tackle angry and pissed off customers.
Whether you hire a savvy, flashy and expensive brand manager or a newbie, dedication is what counts. Just like a web analyst, hiring the right person is very important, a person who can learn the tools and processes swiftly and can apply to it in practical life.
Remember, it is your brand and its reputation youre talking about. Everything you do should be centered to looking out after it. Online Reputation Management cannot be ignored.